Privacy Policy

Graphic Controls is committed to protecting any personal information that you may provide to us. Further, Graphic Controls recognizes the importance of informing you how we treat information about you that we may receive from this website. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

PERSONAL INFORMATION WE COLLECT
In general, you can visit this Site without telling us who you are or revealing any information about yourself. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies: are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Our cookies are used to keep track of items that you add to your shopping cart and expire every 24hours. If you disable cookies from our site, shopping functionality will be limited.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.” You may refuse any request for personal information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

When other information is collected from you, such as your name and e-mail address, Graphic Controls will make reasonable efforts to let you know at the time of collection how this information will be used. Usually, the personal information you provide will only be used to respond to an inquiry you make or to process your request. This information may be shared with other Graphic Controls businesses, but only if necessary to fulfill your request or for related purposes.

If you register with one of Graphic Controls 's business units online, they may use your information to provide you with custom information about Graphic Controls 's offerings in support of your business needs.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

SHARING YOUR PERSONAL INFORMATION
Graphic Controls does not share, sell, or lease personal information about you to any third-parties for their marketing use.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for individuals under the age of 13.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please check this privacy policy periodically to inform yourself of any changes. Although Graphic Controls reserves the right to modify or supplement this privacy policy, Graphic Controls will provide notice to you on this Site of any major changes for at least 30 days following the change.

LINKS TO OTHER SITES
Graphic Controls's Site may contain links to other Sites such as Graphic Controls distributors and sales affiliates. While Graphic Controls makes reasonable efforts to try to link only to Sites that share Graphic Controls 's high standards and respect for privacy, Graphic Controls is not responsible for the content, security, or privacy practices employed by other Sites.

SECURITY OF COLLECTED INFORMATION
Graphic Controls maintains strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Graphic Controls restricts access to information about you to those Graphic Controls workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

ACCESS TO COLLECTED INFORMATION
You may review and update the information that you provide to Graphic Controls through this Site by contacting us as described below.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@graphiccontrols.com or by mail using the details provided below:
400 Exchange Street, Buffalo, NY, 14204, United States